About Us & Contact Details

The Jooky Guitar Emporium is a fun little project and not really a for-profit kind of thing at all.
We make the odd guitar amp, effect pedal or guitar in a DIY non-traditional way, and sell them to pay for the next couple. It isn't really a business, but obviously there are rules about selling things so there are some Terms and Conditions we have to abide by.

1. If you buy something from us, you should be aware that it will often be made from pre-used boxes or tins. Therefore, they won't be in pristeen condition, although all electronic components will be brand new, unless otherwise stated. We like things that look battered and broken, and this is reflected in what we make.

2. If you buy something direct from us and change your mind, or don't like it when you see it, we will happily refund the cost of the item. Just email us and we will tell you what you need to do. We won't however be able to refund the cost of P&P.

3. If an item you have bought direct from us doesn't work 'straight from the box', please get in touch as soon as possible. Obviously, all of our 'things' are handmade and soldered, and whilst they should be OK for everyday use, aren't designed to be thrown from tall buildings or otherwise mistreated. Saying that, we will usually try to fix anything that you break for free, as long as you cover the cost of P&P. Talk to us first though, as we may not feel quite so magnaminous if a box full of beer and shattered amp parts turns up and ruins the Axeminster.

4. If you aren't happy with anything we do, please email us and tell us, and we will try and cheer you up. We do this for fun,  and hope to carry on doing it for a long time, and basically don't need any hassle any more than I'm sure you do. If your name is Cheryl, Sophie or Amy and you are famous and feeling litigious, we really love you and the Amy, Sophie and Cheryl that inspired our designs are nothing to do with you. They are another trio of psycho scrubbers we came across back in the day.

5. We use PayPal, and sometimes eBay so all of their rules apply in those cases as applicable. We don't accept returns from eBay sales unless we feel we should.

If you want to Contact Us, feel free to email us at: aiminglove (at) jooky.co.uk